1. Information We Collect

When you interact with Wildicon Safaris, we may collect personal and non-personal information necessary to provide our services efficiently and securely.

Personal Information

We may collect personal details including, but not limited to:

• Full name

• Email address

• Phone number

• Nationality

• Passport details (only when required for bookings)

• Travel dates and preferences

• Payment-related information (processed securely via third-party providers)

This information is collected when you:

• Fill out a contact or inquiry form

• Request a quotation

• Book a safari, tour, or holiday

• Subscribe to newsletters or promotional offers

• Communicate with us via email, WhatsApp, or phone

Non-Personal Information

We may automatically collect technical data such as:

• IP address

• Browser type

• Device information

• Pages visited on our website

• Date and time of access

This data helps us improve website performance, user experience, and security.

2. How We Use Your Information

Wildicon Safaris uses your information strictly for legitimate business and operational purposes, including:

• Responding to inquiries and providing requested information

• Designing customized safari itineraries and travel plans

• Processing bookings and payments

• Communicating booking confirmations, updates, and travel details

• Coordinating services with hotels, airlines, guides, and partners

• Improving our website, services, and customer experience

• Sending relevant promotional content (only with your consent)

• Complying with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

Your information may be shared only when necessary and under strict confidentiality, including with:

• Lodges, hotels, and camps involved in your booking

• Airlines or domestic flight operators

• Transport providers and guides

• Payment processors for secure transactions

• Government or regulatory authorities when legally required

All third parties we work with are required to protect your information and use it solely for service delivery related to your booking.

4. Data Protection & Security

Wildicon Safaris takes data security seriously and implements appropriate technical and organizational measures to protect your information against:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

These measures include secure servers, restricted access, and encrypted payment processing through trusted third-party providers. While we take all reasonable precautions, no system is entirely risk-free, and we cannot guarantee absolute security.

5. Cookies & Website Tracking

Our website uses cookies to enhance user experience and analyze website traffic.

Cookies help us:

• Remember user preferences

• Understand how visitors navigate our website

• Improve content and functionality

You can disable cookies through your browser settings; however, some features of the website may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party websites such as hotels, airlines, or tourism partners. Please note that Wildicon Safaris is not responsible for the privacy practices or content of these external websites.

We encourage you to review the privacy policies of any third-party sites you visit.

7. Email Communication & Marketing

If you choose to subscribe to our newsletters or promotional emails, we may send you travel updates, special offers, and safari inspiration.

You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in our emails

• Contacting us directly to request removal

We respect your communication preferences at all times.

8. Retention of Personal Information

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Meet legal, accounting, or regulatory obligations

• Resolve disputes or enforce agreements

Once information is no longer required, it is securely deleted or anonymized.

9. Your Rights

You have the right to:

• Request access to your personal information

• Correct inaccurate or incomplete data

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for data processing or marketing communications

Requests can be made by contacting us using the details below.

10. Children’s Privacy

Wildicon Safaris does not knowingly collect personal information from children under the age of 18 without parental or guardian consent. If such data is discovered, it will be promptly removed from our records.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or business practices. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this page periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us: